MCSI Alerts can be used to:

  • report on crime as it happens
  • call for assistance

Suggest a loud ringtone for this group!

MCSI can be used to:

  • alert your neighbours to suspicious characters in the area
  • communicate on safety and security issues

Suggest a soft ringtone for this group!

Protocol

Remember you can use text, voice, video and photographs on WhatsApp.

Keep the message short and to the point, you can always add more detail as the incident progresses: e.g. “suspicious person seen in Wherry Road, tall male, black jacket, hoodie – moving towards Albertyn Road” – a great first notification

  • No swearing, offensive language or rude remarks when sharing
  • No religious matters
  • No political matters
  • No disrespectful comments about people, law enforcement, security providers, etc. – we need to work with them
  • No fights or disagreements – take the disagreement out of the group
  • Try to limit the use of people’s names and identities/photographs. An exception is the sharing of information that is critical to ensure a positive outcome of the incident, e.g. the naming of the suspicious person
  • No personal opinions, unless it is pertinent to the incident
  • Keep it friendly!
  • And lastly, use common sense: if too many smileys and comments are posted, people will feel overloaded with irrelevant noise and leave the group

 

Tip!

It’s an option in WhatsApp to message a group contributor individually (e.g. on Android press and hold the contributor’s name and then select Message… from the pop-up menu). This can be useful if you want to continue communicating with someone on a topic but don’t necessarily need the whole group involved any longer.